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Executive Customer Services
Blue Dart
Posted
yesterday

Bengaluru, Karnataka, India

Onsite

INR 30K

Full Time

Job Categories

Customer Services Support Logistics Operations

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Sema Summary

Blue Dart is seeking an Executive for Customer Services based in Bengaluru. The role involves managing customer inquiries and providing support in logistics. Candidates should have a strong customer service background, ideally with experience in a similar sector. This is a full-time position with an on-site requirement, providing opportunities to relate directly with clients and ensure satisfaction.

About Company

Blue Dart is a leading logistics and express service provider in India, offering integrated services with a focus on customer satisfaction.

Core Requirements

Bachelor's degree preferred
Experience in customer service
Strong communication skills
Ability to work in a team
Problem-solving skills

Responsibilities

Manage customer inquiries and requests.
Ensure timely and accurate responses to clients.
Assist in logistics and supply chain operations.
Handle customer complaints effectively.
Collaborate with team members for service enhancement.
Monitor customer feedback and implement improvements.
Prepare reports on customer service metrics.

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkLogistics Knowledge

Nice To Have Skills

LeadershipAnalytical SkillsTime ManagementAdaptabilityTechnical Proficiency

Job Keywords

Customer ServiceExecutiveLogisticsBengaluruSupport

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