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Hyatt Regency

Events Service Manager

Hyatt Regency

Posted

yesterday

Greater Yogyakarta

Onsite

IDR 4M

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The position of Events Service Manager at Hyatt Regency in Greater Yogyakarta involves overseeing banquet services and ensuring exceptional customer experiences. Candidates are expected to manage events, handle guest interactions, and coordinate with various departments. Experience in hospitality and a strong service orientation are key. The role is full-time and on-site, catering to the unique demands of the events sector.

About Company

Hyatt Regency is a luxury hotel brand offering premium accommodations and services, catering primarily to business and leisure travelers.

Core Requirements

  • Experience in hospitality management
  • Strong communication skills
  • Ability to coordinate events
  • Customer service experience
  • Problem-solving skills

Responsibilities

  • Manage banquet event operations
  • Ensure high-quality service delivery
  • Interact with guests to address needs
  • Coordinate logistics with service teams
  • Assist in budgeting and event planning
  • Train and supervise staff
  • Monitor service levels and quality

Must Have skills

Event managementCustomer serviceTeam leadershipCommunicationProblem solving

Nice To Have Skills

Budget managementConflict resolutionVendor negotiationTime managementCultural awareness

Job Keywords

event planninghospitalitymanagementcustomer experienceservice

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