EUC Support Lead
Mogi I/O
Posted
3 months ago
Greater Kuala Lumpur
Onsite
MYR 5K
Full Time
Sema Summary
Mogi I/O is seeking an EUC Support Lead to manage end-user support and related technologies in Greater Kuala Lumpur. This role involves overseeing technical issues and providing solutions to enhance user experience. Experience with workspace solutions and team management is essential. The position is on-site and offers a full-time employment opportunity.
About Company
Mogi I/O specializes in OTT, podcast, and short video applications, providing innovative solutions for digital media consumption.
Core Requirements
- Experience in IT support
- Team leadership skills
- Knowledge of workspace technologies
- Problem-solving abilities
- Communication skills
Responsibilities
- Manage end-user support requests
- Coordinate technical issue resolution
- Oversee a support team
- Develop support procedures
- Train new support staff
- Monitor support metrics
- Ensure customer satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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