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Ericsson

Engineer

Ericsson

Posted

yesterday

Noida, Uttar Pradesh, India

Onsite

INR 50K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The job is for an Engineer role at Ericsson located in Noida, Uttar Pradesh, India. The position is full-time and may involve handling service desk operations and technical support tasks. Applicants are likely expected to have prior experience in engineering or technical support. The company seeks proactive candidates who can work within a collaborative environment and provide effective solutions.

About Company

Ericsson is a leading provider of telecommunications equipment and services, focusing on innovation and technology to support global communication networks.

Core Requirements

  • Engineering degree
  • Problem-solving skills
  • Technical support experience
  • Knowledge of telecommunications
  • Customer service skills

Responsibilities

  • Provide technical support for service desk operations.
  • Troubleshoot customer issues.
  • Collaborate with cross-functional teams.
  • Document all support activities.
  • Assist in network maintenance tasks.
  • Keep updated on industry trends.
  • Ensure user satisfaction with technical services.

Must Have skills

Technical supportProblem-solvingCommunicationTeam collaborationCustomer service

Nice To Have Skills

Telecommunications knowledgeProject managementNetwork administrationAnalytical skillsTime management

Tools Knowledge Requried

JIRAConfluenceServiceNowMicrosoft OfficeTelecom software

Job Keywords

EngineerTechnical SupportTelecomService DeskCustomer Service

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