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Hays

Emergency Representative

Hays

Posted

2 days ago

Kuala Lumpur, Malaysia

Onsite

MYR 3K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Emergency Representative will be responsible for handling emergencies and providing support to clients in crisis situations. This role requires effective communication skills and a deep understanding of customer service principles. The ideal candidate will have experience in high-pressure environments and be proficient in Japanese. This is a full-time on-site position in Kuala Lumpur, Malaysia, offering a salary of MYR3000 per month.

About Company

Hays is a leading recruitment agency specializing in connecting organizations with skilled professionals across various sectors. They are committed to fostering talent and providing exceptional services to clients.

Core Requirements

  • Proficiency in Japanese
  • Strong communication skills
  • Ability to work under pressure
  • Experience in customer service
  • Problem-solving skills

Responsibilities

  • Handle emergency situations effectively.
  • Provide support to clients during crises.
  • Communicate clearly with affected parties.
  • Maintain a calm demeanor in stressful scenarios.
  • Document incidents and responses.
  • Work collaboratively with emergency services.
  • Assist in training team members on emergency protocols.

Must Have skills

Japanese language skillsCommunication skillsCustomer serviceCrisis managementProblem-solving

Nice To Have Skills

Multi-lingual abilitiesConflict resolutionTime managementTeamwork skillsAdaptability

Job Keywords

emergency responsecustomer supportJapanesecrisis managementcommunication

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