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NTT DATA, Inc.

EDR Analyst

NTT DATA, Inc.

Posted

last week

Mumbai Metropolitan Region

Onsite

INR 30K

Intern Level

Full Time

Match

Skills

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Sema

Sema Summary

This entry-level position involves managing clients' Firewall infrastructure to ensure operational continuity. Responsibilities include monitoring incidents and providing first-line support.

About Company

NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. The company focuses on helping clients optimize and transform for long-term success.

Core Requirements

  • Bachelor's degree in IT/Computing
  • Entry-level experience in security/network administration
  • Basic knowledge of ITIL processes
  • Ability to communicate across cultures
  • Understanding of incident management

Responsibilities

  • Monitor client infrastructure and solutions.
  • Identify and investigate problems and errors.
  • Provide telephonic or chat support to clients.
  • Schedule maintenance for patching and configuration changes.
  • Report and escalate incidents as necessary.
  • Update or create knowledge articles.
  • Support on implementing Disaster Recovery functions.

Must Have skills

Problem-solvingCommunicationTime managementTechnical troubleshootingNetwork Security

Job Keywords

EDR AnalysisFirewall ManagementClient SupportIncident ResolutionNetwork Security

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