Ecommerce Operations Specialist
S&R Membership Shopping
Posted
last week
Makati, National Capital Region, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
The Ecommerce Operations Specialist will focus on optimizing order lifecycle processes and improving internal systems. The role involves collaboration with various teams to implement automation and enhance operational efficiency.
About Company
S&R Membership Shopping is a membership-shopping club inspired by warehouse membership chains in the U.S., focusing on delivering value through low-cost distribution and streamlined operations.
Core Requirements
- Bachelor’s Degree in Industrial Engineering or Business Management
- 2–3 years' experience in ecommerce and logistics
- Experience with Lazada and Shopee
- Hands-on experience in 3PL or Last-Mile Delivery
- Commitment to continuous learning
Responsibilities
- Identify and automate high-friction processes in order lifecycle.
- Develop and improve internal systems for operations.
- Document and optimize packing and staging SOPs.
- Analyze fulfillment speed and address root causes.
- Lead weekly reviews with courier partners.
- Maintain a centralized performance dashboard.
- Collaborate with IT and other departments to resolve issues.
Must Have skills
Job Keywords
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