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Malaysia Airlines

Duty Supervisor

Malaysia Airlines

Posted

yesterday

Greater Kuala Lumpur

Onsite

MYR 3K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Duty Supervisor Passenger Services will oversee various aspects of passenger interactions and operations at Malaysia Airlines. This position requires someone experienced in the airline industry, capable of managing teams and ensuring excellent customer service. The role is based in Greater Kuala Lumpur, offering a full-time employment opportunity. Although specific salary details are not provided, industry standards suggest a monthly salary of around MYR3000. Candidates should expect to participate in on-site work without remote options.

About Company

Malaysia Airlines is the flag carrier of Malaysia, known for its commitment to high-quality passenger service and safety within the airline industry.

Core Requirements

  • Experience in passenger services
  • Management skills
  • Strong communication skills
  • Knowledge of airline operations
  • Ability to work in a team

Responsibilities

  • Supervise passenger service operations
  • Handle customer inquiries and complaints
  • Manage service team schedules
  • Ensure compliance with airline procedures
  • Train new staff members
  • Coordinate with various departments
  • Monitor service quality and standards

Must Have skills

LeadershipCustomer serviceProblem-solvingTeam managementCommunication

Nice To Have Skills

Multilingual abilitiesConflict resolutionTime managementAdaptabilityTechnical proficiency

Job Keywords

supervisorpassenger servicesairlinemanagementcustomer service

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