Duty Manager
Hilton
Posted
2 months ago
Langkawi, Kedah, Malaysia
Onsite
MYR 5K
Mid Level
Full Time
Sema Summary
As a Duty Manager at Hilton, you will oversee daily operations, ensuring excellent customer service and staff management. You must handle any issues that arise, coordinate with departments, and maintain guest satisfaction. Ideal candidates should have experience in hospitality and strong leadership skills, which are crucial for this role in Langkawi, Malaysia.
About Company
Hilton is a global hospitality company known for its exceptional service and commitment to guest satisfaction, offering a range of accommodation and dining experiences.
Core Requirements
- Proven experience in hotel management
- Strong leadership abilities
- Excellent communication skills
- Ability to resolve conflicts
- Degree in hospitality or related field
Responsibilities
- Manage daily operations of the hotel
- Supervise staff and coordinate activities
- Ensure customer satisfaction and resolve complaints
- Oversee guest check-in and check-out processes
- Maintain quality standards in service delivery
- Manage communication between departments
- Monitor inventory and ensure adequate supplies
Must Have skills
Nice To Have Skills
Job Keywords
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