Duty Manager
Shangri-La Group
Posted
3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Onsite
MYR 5K
Mid Level
Full Time
Sema Summary
The Duty Manager position at Shangri-La Group in Kuala Lumpur involves overseeing daily operations, ensuring excellent guest experiences, and leading the hotel staff. The ideal candidate will have experience in hospitality management and strong leadership skills. This full-time role emphasizes customer service and operational efficiency. Candidates should be adaptable and committed to maintaining high service standards.
About Company
Shangri-La Group is a renowned hospitality brand, operating luxury hotels and resorts worldwide, known for exceptional service and premium accommodations.
Core Requirements
- Bachelor's degree in Hospitality Management or related field
- Previous hotel management experience
- Strong leadership abilities
- Excellent customer service skills
- Effective communication skills
Responsibilities
- Oversee daily hotel operations
- Manage staff activities and performance
- Ensure quality service for guests
- Handle guest inquiries and complaints
- Coordinate with other departments
- Monitor hotel security and safety
- Assist in staff training and development
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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