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Department of Customer Services, Open Data and Small and Family Business

Driving Examiner

Department of Customer Services, Open Data and Small and Family Business

Posted

last week

Davao

Onsite

IDR 5M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves providing a positive customer experience through various service channels. It includes conducting driving assessments and supporting customers with their inquiries.

About Company

The Department of Customer Services, Open Data and Small and Family Business focuses on enhancing interactions between Queenslanders and government services.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Ability to work in a team
  • Knowledge of government services
  • Education in a related field

Responsibilities

  • Develop knowledge of services and procedures.
  • Deliver licensing and registration services.
  • Assess customer needs and provide direction.
  • Navigate databases for operational tasks.
  • Collaborate to meet team performance targets.
  • Provide training to customer service officers.
  • Manage transactions and reconcile remittances.

Benifits

  • flexible work arrangements
  • long-term job security
  • training programs

Must Have skills

Interpersonal skillsTeam collaborationProblem-solvingAdaptabilityKnowledge of customer service processes

Job Keywords

Driving ExaminerCustomer ServiceGovernment ServicesTeamworkInterpersonal Skills

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