Dispatch Coordinator
WindshieldHUB
Posted
4 days ago
Philippines
Remote
PHP 30K
Mid Level
Full Time
Sema Summary
The Dispatch Coordinator plays a critical role in optimizing technician routes and ensuring efficient communication with customers. This fast-paced position requires strong organizational and problem-solving skills.
About Company
WindshieldHUB is a technology-driven auto glass company that provides quality windshield repair and replacement services across the United States and beyond. The company is committed to using technology to enhance customer service and sustainability.
Core Requirements
- 1–3 years dispatching experience
- Strong knowledge of routing
- Excellent communication skills
- Experience with CRM tools
- Ability to manage multiple technicians
Responsibilities
- Plan and coordinate technician routes
- Assign jobs based on various criteria
- Order and confirm correct auto glass parts
- Communicate with technicians and customers
- Resolve scheduling issues
- Review technician job outcomes
- Optimize scheduling for efficiency
Benifits
- Supportive leadership
- Training
- Growth opportunities
- Remote work
Must Have skills
Job Keywords
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