Director, Technology Service Management
Mastercard
Posted
yesterday
Makati, National Capital Region
Remote
PHP 90K
Director Level
Full Time
Sema Summary
The Director of Technology Service Management at Mastercard will oversee technology services, ensuring operational excellence and strategic alignment with business objectives. This leadership role requires extensive experience in technology management, guiding teams through service delivery and process optimization. The successful candidate will engage in hybrid work, balancing on-site and remote responsibilities. Strong leadership and effective communication skills are essential, as well as a deep understanding of technology operations.
About Company
Mastercard is a global technology company in the payments industry, providing innovative solutions to enhance commerce. The company focuses on leveraging technology to improve customer experiences and drive economic growth.
Core Requirements
- Bachelor's degree in a related field
- Extensive experience in technology management
- Strong leadership and team management skills
- Proficient in service delivery processes
- Exceptional communication abilities
Responsibilities
- Lead technology service management initiatives
- Ensure alignment of technology services with business objectives
- Oversee team performance and development
- Optimize processes for service delivery
- Manage hybrid work operations effectively
- Collaborate with cross-functional teams
- Implement technology strategies for improvement
Must Have skills
Nice To Have Skills
Job Keywords
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