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Mandarin Oriental

Director of Rooms

Mandarin Oriental

Posted

last week

Manila, National Capital Region, Philippines

Onsite

PHP 50K

Senior Level

Temporary

Match

Skills

Experience

Industry

Sema

Sema Summary

The Director of Rooms oversees the operations of room management at Mandarin Oriental. This role requires strong leadership and a focus on customer satisfaction.

About Company

Mandarin Oriental is a luxury hotel group known for its exceptional service and hospitality.

Core Requirements

  • Bachelor's degree in Hospitality or related field.
  • Significant experience in hotel management.
  • Strong leadership skills.
  • Excellent communication abilities.
  • Ability to manage operations effectively.

Responsibilities

  • Oversee the housekeeping and front desk operations.
  • Ensure high guest satisfaction.
  • Manage room inventory and pricing.
  • Train and supervise staff.
  • Develop policies for the department.
  • Monitor performance and implement improvements.
  • Collaborate with other departments for smooth operations.

Must Have skills

LeadershipCommunicationCustomer serviceProblem-solvingHotel managementOperational oversightTeam management

Job Keywords

Director of RoomsHospitality managementCustomer serviceHotel operationsTeam leadership

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