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Director of Operations
Hilton
Posted
3 weeks ago

Bangkok Metropolitan Area

Onsite

THB 100K

Senior Level

Full Time

Job Categories

Management Operations Hospitality Leadership Business

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Sema Summary

The Director of Operations role at Hilton in Bangkok involves overseeing the daily operations to ensure efficiency and high-quality service delivery in the hospitality sector. This senior position requires extensive experience in management and operations, focusing on enhancing guest satisfaction and team performance. Successful candidates should demonstrate strong leadership, strategic planning, and a deep understanding of the hospitality industry. This is a full-time role located in a bustling metropolitan area, offering the chance to lead a dedicated team within a globally recognized brand.

About Company

Hilton is a global leader in the hospitality industry, known for its commitment to providing exceptional service and quality accommodations worldwide.

Core Requirements

Bachelor's degree in Hospitality Management or related field
10+ years of experience in operations management
Strong leadership skills
Excellent problem-solving abilities
Knowledge of hospitality standards and practices

Responsibilities

Oversee daily operations across hotel departments
Ensure compliance with quality standards
Manage budgets and financial performance
Develop operational strategies to enhance efficiency
Lead and mentor department managers
Create and implement guest satisfaction initiatives
Monitor market trends to inform business strategies

Must Have skills

LeadershipStrategic planningBudget managementOperational efficiencyGuest services

Nice To Have Skills

Crisis managementTeam buildingSales and marketingData analysisCommunication

Tools Knowledge Requried

Hotel management softwareExcelCRM systemsProject management toolsPerformance analytics tools

Job Keywords

OperationsDirectorHospitalityLeadershipManagement

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