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TaskUs

Director of Operations

TaskUs

Posted

last week

Antipolo, Calabarzon, Philippines

Onsite

PHP 100K

Senior Level

Full Time

Match

Skills

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Sema

Sema Summary

The Director of Operations manages a wide spectrum of responsibilities focusing on client satisfaction. This position oversees the activities of multiple campaigns and teams within the organization.

About Company

TaskUs provides outsourced digital services and next-generation customer experience to technology companies, expanding its workforce globally to support various sectors.

Core Requirements

  • 10+ years in operations management
  • Experience with BPO
  • Managed 1,000+ FTEs
  • Strong in Google Suite
  • Excellent communication skills

Responsibilities

  • Oversee campaign activities
  • Interact with management teams
  • Maintain communication lines
  • Manage operational staffing
  • Ensure compliance with policies
  • Guide Operations Managers
  • Craft operational procedures

Benifits

  • competitive salaries
  • comprehensive benefits packages
  • professional growth
  • inclusive environment
  • internal mobility

Must Have skills

LeadershipCommunicationAnalytical thinkingProblem-solvingClient relationship management

Job Keywords

Operations DirectorBPOManagementClient SatisfactionLeadership

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