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Blue Yonder

Digital Experience Specialist

Blue Yonder

Posted

last week

Bengaluru East, Karnataka

Onsite

INR 80K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Digital Experience Specialist is crucial in managing online customer interactions across platforms. This position focuses on enhancing digital touchpoints to boost customer engagement.

About Company

Blue Yonder is the AI company for supply chain, specializing in digital supply chain transformation through AI solutions. With a strong focus on sustainability and profitability, they empower over 3,000 clients worldwide.

Core Requirements

  • Bachelor's degree in Communications, Marketing, or related field.
  • Minimum 4 years of IT Industry experience.
  • 2 years of Salesforce/Gainsight experience.
  • Ability to work in fast-paced environments.
  • Strong analytical and communication skills.

Responsibilities

  • Manage and update web content for customer portals.
  • Coordinate digital programs and project activities.
  • Draft and manage high-quality digital content.
  • Conduct A/B testing and performance tests.
  • Build and configure dashboards for user engagement.
  • Participate in agile scrum team activities.
  • Coordinate and manage training content.

Must Have skills

SalesforceGainsightSharePointExcellent communicationData analysis

Job Keywords

Digital MarketingUser ExperienceContent ManagementProject ManagementAgile

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