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HEINEKEN Vietnam

Digital Experience Executive

HEINEKEN Vietnam

Posted

3 weeks ago

Singapore, Singapore

Onsite

SGD 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Digital Experience Executive supports daily operations and customer engagement of eB2B2C platforms. This role involves campaign execution, platform updates, and customer support to ensure a positive experience.

About Company

HEINEKEN Vietnam is a leading beverage company with a strong commitment to sustainability and innovation. It has a rich history and contributes significantly to the local economy.

Core Requirements

  • Bachelor's degree in Marketing or related field
  • Experience in customer service or support roles
  • Strong communication skills
  • Ability to manage multiple tasks
  • Familiarity with digital platforms

Responsibilities

  • Support setup and execution of eB2B2C promotions.
  • Prepare monthly eB2B2C price lists.
  • Ensure platform content is accurate and up to date.
  • Process customer orders on the eB2B2C platform.
  • Communicate with customers about delivery schedules.
  • Monitor daily stock availability.
  • Send customer communications on promotions.

Must Have skills

Customer serviceDigital marketingData analysisCommunicationProblem-solving

Job Keywords

Digital ExperienceCustomer EngagementeB2B2CCampaign ExecutionCustomer Support

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