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Nityo Infotech

Desktop Support

Nityo Infotech

Posted

3 weeks ago

Tuas, West Region, Singapore

Onsite

SGD 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Nityo Infotech is seeking a Desktop Support professional to assist users with IT-related issues. This full-time position is based on-site in Tuas, Singapore. Responsibilities include troubleshooting hardware and software problems, providing technical assistance, and managing user requests. Candidates should have a background in IT support and customer service. Junior-level experience is preferred, and a collaborative work ethic is essential.

About Company

Nityo Infotech is a global IT solutions provider focused on software integration and technology consulting.

Core Requirements

  • Basic IT knowledge
  • Troubleshooting skills
  • Customer service experience
  • Understanding of hardware components
  • Technical support education

Responsibilities

  • Provide technical support to users
  • Troubleshoot IT issues in person
  • Install and configure software
  • Manage user accounts and permissions
  • Document support requests and resolutions
  • Assist in hardware repairs and maintenance
  • Communicate effectively with team members

Must Have skills

TroubleshootingTechnical supportCustomer serviceHardware knowledgeSoftware installation

Nice To Have Skills

NetworkingOperating systemsRemote supportCommunicationDocumentation

Tools Knowledge Requried

Helpdesk softwareTicketing systemsOperating systemsRemote access toolsDiagnostic tools

Job Keywords

Desktop SupportTechnical SupportIT SupportTroubleshootingCustomer Assistance

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