Desktop Support Specialist
Dexcom
Posted
3 weeks ago
Taman Pulau Pinang, Penang, Malaysia
Onsite
MYR 5K
Mid Level
Full Time
Sema Summary
The Desktop Support Specialist at Dexcom provides hands-on technical support for IT issues. This role is crucial for maintaining productivity and ensuring seamless technology experiences for employees.
About Company
Dexcom is a pioneer in glucose sensing technology, dedicated to improving diabetes management through innovative solutions. With over 25 years of experience, the company aims to empower individuals to take control of their health.
Core Requirements
- Proficiency in Windows OS
- Experience with hardware diagnostics
- Knowledge of networking fundamentals
- Strong analytical skills
- IT certifications preferred
Responsibilities
- Provide hands-on technical support for desktops and laptops.
- Troubleshoot hardware and software issues.
- Manage user accounts and system configurations.
- Collaborate with teams to resolve technical problems.
- Maintain documentation of incidents and resolutions.
- Assist in deploying updates and new technology.
- Ensure adherence to security protocols.
Benifits
- Career growth
- Work-life balance
- Health insurance
- Training programs
- Employee support
Must Have skills
Job Keywords
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