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Astreya

Desktop Support Specialist

Astreya

Posted

3 weeks ago

Hyderabad, Telangana, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Desktop Support Specialist I role focuses on providing user support and managing IT services for a large user base. This position is an entry-level opportunity in the IT field, emphasizing customer satisfaction and technical support.

About Company

Astreya is a leading IT solutions provider, serving innovative organizations globally since 2001. With a focus on operational efficiency and competitive advantage, Astreya employs over 2200 IT professionals across 33 countries.

Core Requirements

  • High school diploma or GED
  • 0 to 2 years of related experience
  • Excellent communication skills
  • Ability to work in a team
  • Basic IT knowledge

Responsibilities

  • Assist in inventory and asset management.
  • Support video conference room operations.
  • Troubleshoot audio and visual issues.
  • Deploy and recover laptop and desktop images.
  • Provide customer support for IT accessories.
  • Use ticketing systems for tracking work.
  • Contribute to global projects as needed.

Benifits

  • Career growth
  • Learning opportunities
  • Work-life balance
  • Comprehensive benefits packages
  • Employee development

Must Have skills

CommunicationTeamworkCustomer serviceInventory managementTechnical troubleshooting

Job Keywords

Desktop SupportIT SupportCustomer SatisfactionTechnical AssistanceInventory Management

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