Desktop Support Engineer
Millennium Technology Services
Posted
3 weeks ago
Laguna, Calabarzon, Philippines
Onsite
PHP 15K
Entry Level
Contract
Sema Summary
The Desktop Support Engineer will manage user support tickets and troubleshoot issues related to hardware and software. This role requires on-site presence to assist users with technical problems and ensure smooth operations.
About Company
Millennium Technology Services (MTS) is a global provider of IT services and business solutions, focusing on multinational corporations and operating in over 15 countries. They offer a range of services including infrastructure, security, and communication solutions.
Core Requirements
- College Level in IT or related field
- Experience in IT support ticket management
- Knowledge of desktop and hardware installation
- Ability to troubleshoot network issues
- Quality and result-oriented mindset
Responsibilities
- Manage tickets within TTResponse and TTResolve SLO
- Troubleshoot end user issues onsite
- Provide level 1 user side troubleshooting
- Triage client application issues
- Process user laptop requests and returns
- Validate network port status
- Deploy and distribute laptops to operations
Must Have skills
Job Keywords
Similar Jobs
Data Encoder
eTeam
Makati, National Capital Region, Philippines
Java Developer
Computer Professionals Inc.
Manila
Oracle Developer
Thakral One
Manila, National Capital Region, Philippines
Junior Java Developer
Computer Professionals Inc.
Manila, National Capital Region
Customer Service Coordinator
TALENTMATE
Dumangas, Western Visayas, Philippines
Customer Service Coordinator
Cargill
Dumangas, Western Visayas, Philippines
Buyer
Colas Rail Srbija
Pasig City
Sales Associate
Home Credit Philippines
Bacoor, Calabarzon, Philippines
Sales Associate
Home Credit Philippines
Kapatagan, Northern Mindanao, Philippines
Sales Associate
Home Credit Philippines
Baroy, Northern Mindanao, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.