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Desktop Support Engineer
RUCHI SECURITY PRINTERS PRIVATE LIMITED
Posted
3 weeks ago

Bhopal, Madhya Pradesh, India

Onsite

INR 25K

Junior Level

Full Time

Job Categories

Support IT Engineering Tech Installation

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Sema Summary

As a Desktop Support Engineer at RUCHI SECURITY PRINTERS, you will be responsible for troubleshooting hardware and software issues, providing user support, and maintaining IT systems. The role demands effective communication skills and problem-solving abilities. Ideal candidates should have relevant technical experience and a customer-oriented mindset. This full-time position is located in Bhopal, Madhya Pradesh, India.

About Company

RUCHI SECURITY PRINTERS PRIVATE LIMITED specializes in security printing solutions and values skilled professionals in the IT support sector.

Core Requirements

Technical degree or diploma
Basic knowledge of hardware
Experience with OS installation
Customer service skills
Troubleshooting experience

Responsibilities

Provide desktop support to end-users
Troubleshoot hardware issues
Assist in software installations
Maintain IT documentation
Resolve technical queries promptly
Ensure systems are updated
Coordinate with IT teams on projects

Must Have skills

Technical supportWindows OSNetwork troubleshootingHardware maintenanceCustomer service

Nice To Have Skills

Linux knowledgeRemote support skillsTime managementCommunication skillsTeam collaboration

Tools Knowledge Requried

Helpdesk softwareRemote access toolsDiagnostic toolsTicketing systemsNetwork monitoring tools

Job Keywords

IT supportDesktop supportTechnical supportTroubleshootingCustomer service

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