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Desktop Support Engineer
Veeam Software
Posted
2 days ago

Bengaluru, Karnataka, India

Onsite

INR 50K

Mid Level

Full Time

Job Categories

Support IT Engineering Desktop Technology

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Sema Summary

The Desktop Support Engineer role at Veeam Software involves providing technical support and troubleshooting for desktop environments in Bengaluru. Candidates should have a mid-level experience and work full-time on-site to resolve user issues and assist with IT infrastructure. A strong understanding of hardware and software issues is essential, along with excellent customer service skills. The position does not specify additional benefits but offers a competitive salary.

About Company

Veeam Software specializes in backup, disaster recovery, and virtualization management solutions to help businesses ensure data protection and availability.

Core Requirements

Bachelor's degree in IT or related field
Experience in desktop support
Strong troubleshooting skills
Knowledge of operating systems
Customer service orientation

Responsibilities

Provide technical support for desktop users
Troubleshoot hardware and software issues
Install and configure desktop systems
Maintain IT documentation
Collaborate with other IT teams
Resolve user support tickets in a timely manner
Assist in IT infrastructure projects

Must Have skills

TroubleshootingCustomer ServiceTechnical SupportOperating SystemsNetworking

Nice To Have Skills

Hardware KnowledgeActive DirectoryVirtualizationProblem SolvingCommunication

Tools Knowledge Requried

WindowsLinuxTicketing SystemRemote DesktopNetwork Tools

Job Keywords

Desktop SupportTechnical SupportIT HelpdeskTroubleshootingUser Support

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