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H&M

Department Manager

H&M

Posted

5 days ago

Raipur, Chhattisgarh, India

Onsite

INR 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Department Manager at H&M focuses on achieving sales and profit goals while ensuring excellent customer service. This role includes leading the team, managing performance, and meeting legal and company standards.

About Company

H&M is a global fashion retailer committed to making fashion accessible to everyone. With a diverse workforce, H&M strives to create an inclusive and sustainable industry.

Core Requirements

  • 1-2+ years of management experience
  • Experience in customer-facing environments
  • Strong leadership skills
  • Ability to work in a fast-paced environment
  • Passion for customer service

Responsibilities

  • Lead team to ensure best customer experience
  • Evaluate and provide feedback on team performance
  • Analyze sales and profit KPIs
  • Ensure compliance with health and safety standards
  • Work on succession planning and talent development
  • Communicate with the Store Manager regarding replenishment
  • Give input on potential risks related to competitor landscape

Benifits

  • staff discount card
  • H&M Incentive Program
  • development opportunities
  • flexible work environment
  • inclusive workplace

Must Have skills

LeadershipCustomer serviceTeam evaluationSales analysisFlexibility

Job Keywords

Department ManagerSalesCustomer ExperienceLeadershipRetail

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