CX Advocate
RealPage, Inc.
Posted
2 days ago
Pasig, National Capital Region, Philippines
Onsite
PHP 45K
Entry Level
Full Time
Sema Summary
RealPage, Inc. is seeking a Customer Experience Advocate based in Pasig. This role involves assisting customers with financial technology and payment platform queries. The ideal candidate should possess strong communication skills and have a foundational understanding of financial services. This is a full-time position aimed at junior level professionals looking to grow in a dynamic environment.
About Company
RealPage, Inc. is a leading provider of software and data analytics to the real estate industry, focused on enhancing customer experiences and fostering innovative financial solutions.
Core Requirements
- Strong communication skills
- Understanding of financial technology
- Customer service experience
- Ability to handle customer queries
- Problem-solving abilities
Responsibilities
- Assist customers with inquiries about services
- Provide support for financial platform issues
- Resolve customer complaints and issues
- Communicate effectively with various stakeholders
- Document customer interactions
- Maintain a high level of customer satisfaction
- Collaborate with the technical team on customer feedback
Must Have skills
Nice To Have Skills
Job Keywords
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