Customer Training Specialist
Orca AI
Posted
3 months ago
Singapore, Singapore
Remote
SGD 4K
Junior Level
Full Time
Sema Summary
Orca AI seeks a proactive Customer Training Specialist to drive product adoption among vessel crews. This junior-level role emphasizes strong communication and relationship-building to enhance user experiences.
About Company
Orca AI is a maritime tech startup founded by Navy veterans, focusing on enhancing operational safety, efficiency, and sustainability through AI-driven solutions.
Core Requirements
- Strong interpersonal and communication skills
- Organized and capable of managing multiple tasks
- Fluent in English; other languages advantageous
- Experience in user-facing roles or training
- Willingness to travel to customer sites when necessary
Responsibilities
- Conduct onboarding and training sessions for users.
- Track crew changes to maintain training continuity.
- Build relationships to foster user engagement.
- Monitor product adoption and address usage issues.
- Coordinate user feedback with product teams.
- Develop tailored training content and guides.
- Schedule and lead training activities for customers.
Must Have skills
Job Keywords
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