Customer Training Manager
PropertyGuru Group
Posted
3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Remote
MYR 8K
Mid Level
Full Time
Sema Summary
The Customer Training Manager will develop and deliver training programs to enhance customer understanding of PropertyGuru's products. This role requires strong instructional design skills and a passion for helping others succeed.
About Company
PropertyGuru Group is Southeast Asia’s leading PropTech company, connecting millions of property seekers with agents to find their dream homes. The company focuses on innovation and community-building in the real estate sector.
Core Requirements
- Experience in customer training programs
- Excellent communication skills
- Strong instructional design skills
- Organizational skills
- Customer-centric mindset
Responsibilities
- Develop training programs for customers
- Create training materials like presentations and videos
- Conduct live training sessions and webinars
- Assess customer training needs
- Collaborate with internal teams for updates
- Measure training effectiveness and improve content
- Manage multiple training projects simultaneously
Benifits
- Paid paternity leave
Must Have skills
Job Keywords
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