Customer Trainer
EPOS
Posted
last week
Singapore, Singapore
Onsite
SGD 5K
Entry Level
Full Time
Sema Summary
The role involves delivering product training to new clients and ensuring customer satisfaction. The candidate must provide support through various channels and maintain high service standards.
About Company
EPOS is a leading Point-Of-Sales (POS) system vendor based in Singapore, focused on providing SMEs with effective digital solutions. With a strong presence in various industries, the company emphasizes flexible customization and client success.
Core Requirements
- Strong communication skills
- Client-focused attitude
- Self-motivated and proactive
- Attention to detail
- Ability to learn quickly
Responsibilities
- Deliver product training to clients.
- Handle client inquiries via phone and email.
- Ensure high levels of client satisfaction.
- Collaborate with teams to enhance customer experience.
- Provide timely responses to customer feedback.
- Aim for first-contact resolution of issues.
- Escalate complex issues to the technical team.
Must Have skills
Job Keywords
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