Customer Support
Metacom Careers
Posted
3 weeks ago
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Intern Level
Full Time
Sema Summary
The role involves providing exceptional customer service through various communication channels. Candidates will assist customers with inquiries and collaborate with team members to enhance service quality.
About Company
Metacom Solutions is an information technology and services company based in the Philippines, focusing on delivering quality customer support and IT services.
Core Requirements
- High School diploma or equivalent
- Strong English language proficiency
- Excellent customer service abilities
- Effective people skills
- Familiarity with call center operations
Responsibilities
- Provide exceptional customer service via phone, email, and chat
- Assist customers with inquiries and issues
- Collaborate with team members to improve service quality
- Document customer interactions
- Follow up on outstanding issues
- Support back-office operations
- Enhance overall customer experience
Benifits
- Medical and Life insurance
- Training for Personal and Professional development
- Paid Vacation and Sick Leave
- Performance Incentives
- Company-Sponsored Team events
Must Have skills
Job Keywords
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