Customer Support Specialist
Semesteria
Posted
3 weeks ago
Remote
Remote
IDR 6M
Junior Level
Full Time
Sema Summary
We are seeking a Bilingual Customer Support Specialist to join our team. This role involves assisting customers with inquiries and resolving issues via various communication channels. Candidates should have strong communication skills and be comfortable working in a remote environment. No specific experience is required, making it a great opportunity for junior professionals looking to grow in customer service. Offering competitive compensation and a fully remote work environment.
About Company
Semesteria is a forward-thinking remote company focused on customer support excellence and innovative solutions for a global audience.
Core Requirements
- Bilingual proficiency
- Strong communication skills
- Customer service experience
- Ability to work remotely
- Problem-solving capability
Responsibilities
- Respond to customer inquiries
- Resolve customer issues
- Provide product information
- Document customer feedback
- Maintain customer records
- Collaborate with team members
- Assist with training new staff
Must Have skills
Nice To Have Skills
Job Keywords
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