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PULSE

Customer Support Specialist

PULSE

Posted

5 days ago

South Asia

Remote

USD 4K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves providing customer support remotely for PULSE. Candidates should be prepared to assist clients effectively and efficiently.

About Company

PULSE specializes in customer support solutions across various regions.

Core Requirements

  • Strong communication skills
  • Experience in customer service
  • Ability to work independently
  • Problem-solving skills
  • Proficiency in relevant software

Responsibilities

  • Manage customer inquiries effectively
  • Provide timely resolutions to issues
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve service
  • Provide feedback to management on service improvements
  • Assist in training new support staff
  • Stay updated on product knowledge

Must Have skills

CommunicationProblem-solvingTime managementAdaptabilityTechnical proficiency

Job Keywords

Customer SupportRemote WorkProblem SolvingCommunication SkillsTechnical Support

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