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Customer Support Specialist
Digmarit Ltd
Posted
yesterday

Nepal

Remote

NPR 50K

Full Time

Job Categories

Support Remote Customer Service Management

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Sema Summary

As a Customer Support Specialist at Digmarit Ltd., you will be responsible for assisting customers from Nepal in resolving issues and providing guidance. The role requires excellent communication skills and the ability to work in a remote capacity. You will need to be proficient in various support tools and have a knack for problem-solving. A full-time position offers an estimated salary of NPR50000 per month. Ideal candidates should demonstrate a strong commitment to customer satisfaction.

About Company

Digmarit Ltd specializes in providing innovative solutions and customer support. They focus on delivering high-quality service and fostering customer relationships.

Core Requirements

Excellent communication skills
Problem-solving abilities
Experience in customer support
Ability to work remotely
Familiarity with support tools

Responsibilities

Assist customers with inquiries.
Resolve customer issues effectively.
Maintain customer satisfaction levels.
Provide product information and support.
Document customer interactions accurately.
Collaborate with team members.
Participate in training and development activities.

Must Have skills

CommunicationProblem-solvingCustomer serviceTime managementTechnical skills

Nice To Have Skills

Multilingual abilitiesTechnical support experienceConflict resolutionTeam collaborationAdaptability

Tools Knowledge Requried

CRM softwareHelpdesk toolsLive chat systemsEmail management toolsTicketing systems

Job Keywords

Customer SupportRemote WorkClient RelationsTechnical SupportProblem Solving

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