
Customer Support Specialist
Applause
Posted
yesterday
Philippines
Remote
PHP 30K
Full Time

Sema Summary
The Customer Support Specialist at Applause will serve as the primary point of contact for customer inquiries. This role involves providing support and resolving customer issues in a timely manner. Candidates should possess strong communication skills and the ability to work independently, especially in a remote environment. This full-time position offers the opportunity to develop customer service skills in a fast-paced setting.
About Company
Applause is a company that specializes in providing reliable customer support solutions.
Core Requirements
- Strong communication skills
- Ability to work remotely
- Problem-solving abilities
- Customer service experience
- Bachelor's degree preferred
Responsibilities
- Assist customers with inquiries
- Resolve issues via phone or chat
- Maintain customer records
- Provide product information
- Identify customer needs
- Escalate complex issues
- Collaborate with team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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