Search for Jobs

Customer Support Specialist
Accurate Risk managers and Insurance Brokers
Posted
last week

Pune, Maharashtra, India

Onsite

INR 30K

Mid Level

Full Time

Job Categories

Support Insurance Risk Customer Consulting

Match

Skills

Experience

Industry

Sema Summary

This role involves managing customer queries and enhancing customer relationships in the insurance sector. The position is crucial for ensuring customer satisfaction through effective support and retention strategies.

About Company

Accurate Risk Managers and Insurance Brokers is a prominent Insurance Consulting and Risk Advisory firm specializing in Employee Benefits Consulting. They provide tailored risk management and insurance placement services.

Core Requirements

Proficiency in Customer Support
Strong Interpersonal Skills
Experience in Technical Support
Analytical Skills for client needs
Relevant education in insurance or risk management

Responsibilities

Handle customer queries effectively.
Foster strong customer relationships.
Ensure high levels of customer satisfaction.
Provide technical support for insurance inquiries.
Analyze client issues thoroughly.
Create proactive solutions to improve retention.
Collaborate effectively with the team.

Must Have skills

Customer support expertiseTechnical support skillsProblem-solving abilitiesAnalytical skillsStrong verbal and written communication

Job Keywords

Customer SupportRetentionGeneral InsuranceTechnical SupportInterpersonal Skills

Similar Jobs