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Customer Support Specialist
AIONDATA
Posted
last month

Noida, Uttar Pradesh, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support Customer Service Communication Helpdesk

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Sema Summary

AIONDATA is seeking a Customer Support Specialist to join their team in Noida, India. The role involves interacting with customers to resolve issues, answering inquiries, and providing excellent service. Ideal candidates will have a strong communication skill set, related experience, and a commitment to customer satisfaction. This is a full-time position, ideal for junior professionals looking to grow in customer service.

About Company

AIONDATA is a technology-driven company focused on innovative solutions in various sectors including customer support, ensuring client satisfaction through dedicated support services.

Core Requirements

Bachelor's degree or equivalent
Strong verbal communication skills
Problem-solving abilities
Experience in customer service
Ability to work in a team

Responsibilities

Interact with customers via phone and email
Resolve customer inquiries effectively
Document customer interactions accurately
Provide product information to clients
Assist in troubleshooting issues
Maintain customer service standards
Collaborate with the support team for solutions

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAttention to detail

Nice To Have Skills

Technical supportCritical thinkingConflict resolution

Tools Knowledge Requried

CRM softwareEmailHelpdesk systems

Job Keywords

customer supportcommunicationservicetroubleshootingclient interaction

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