Customer Support Specialist
4moles.com
Posted
last week
New Delhi, Delhi, India
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Customer Support Specialist will assist customers with bookings and payment processing while managing communication. This role involves engaging with golfers and addressing their concerns at Qutab Golf Course.
About Company
4moles.com is focused on delivering exceptional customer service in the sports and hospitality industry, particularly in golfing.
Core Requirements
- 1-2 years in customer service
- Excellent communication skills
- Passion for hospitality
- Good computer skills
- Organizational skills
Responsibilities
- Assist customers with bookings and payments
- Manage inbound and outbound calls
- Support concierge with customer queries
- Engage and resolve golfer concerns
- Oversee golf course memberships
- Handle day-to-day reservations
- Identify leads for partnerships
Must Have skills
Job Keywords
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