Customer Support Representative
Semesteria
Posted
3 weeks ago
Philippines
Remote
PHP 30K
Junior Level
Full Time
Sema Summary
The Customer Support Representative role focuses on assisting customers with inquiries and issues related to products or services. This position requires effective communication skills and a problem-solving mindset. As a full-time, remote job based in the Philippines, it is suitable for candidates with a junior experience level. The role may also benefit from prior experience in customer service or sales environments.
About Company
Semesteria is a forward-thinking company that values customer engagement and service excellence. It aims to provide a supportive environment for its employees.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Problem-solving abilities
- Experience in customer service
- Proficiency in English
Responsibilities
- Assist customers with inquiries via phone or chat
- Resolve customer issues effectively
- Provide information about products and services
- Document customer interactions
- Collaborate with team members to improve service
- Maintain customer satisfaction metrics
- Participate in training sessions
Must Have skills
Nice To Have Skills
Job Keywords
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