Customer Support
Semesteria
Posted
23 hours ago
Remote
Remote
INR 30K
Full Time
Sema Summary
This remote Customer Support role involves assisting customers with inquiries and ensuring their satisfaction with services. The position emphasizes problem-solving, effective communication, and a commitment to excellent service. Candidates should be adaptable and able to work independently in a virtual environment. A reasonable salary is offered, making it an attractive opportunity for those skilled in customer engagement.
About Company
Semesteria is a leading platform focusing on hiring and talent solutions, dedicated to improving accessibility and service in the recruitment process.
Core Requirements
- High school diploma or equivalent
- Strong written and verbal communication skills
- Ability to work independently
- Experience in customer service or support
- Familiarity with remote working tools
Responsibilities
- Respond to customer inquiries promptly
- Troubleshoot customer issues effectively
- Maintain customer satisfaction records
- Coordinate with other departments for issue resolution
- Provide feedback to improve service quality
- Assist in training new support staff
- Keep up-to-date with product knowledge
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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