Customer Support
KANNA
Posted
3 months ago
Bangkok City, Thailand
Remote
THB 30K
Part Time
Sema Summary
This role involves providing customer support in a SaaS environment. The position is part-time and hybrid based in Thailand.
About Company
KANNA specializes in customer support solutions tailored for SaaS companies.
Core Requirements
- Experience in customer support.
- Knowledge of SaaS products.
- Strong communication skills.
- Problem-solving abilities.
- Ability to work part-time hours.
Responsibilities
- Assist customers with product inquiries.
- Resolve issues faced by clients.
- Provide guidance on product usage.
- Document customer interactions.
- Collaborate with the support team.
- Maintain customer satisfaction.
- Provide feedback for product improvement.
Must Have skills
Job Keywords
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