Customer Support
COPEJ Links
Posted
3 weeks ago
Cebu, Central Visayas, Philippines
Remote
PHP 30K
Full Time
Sema Summary
COPEJ Links is seeking a Mandarin Customer Support representative based in Cebu. The role involves assisting customers with various inquiries, providing solutions, and ensuring high customer satisfaction. Ideal candidates will possess strong communication skills and a background in customer service. The position offers a hybrid work setup and is full-time. While specific experience levels aren't mentioned, proficiency in Mandarin is crucial for this role.
About Company
COPEJ Links focuses on delivering exceptional customer service and support, catering to a diverse clientele.
Core Requirements
- Fluency in Mandarin
- Strong communication skills
- Experience in customer service
- Problem-solving abilities
- Adaptability to hybrid work
Responsibilities
- Assist customers with inquiries
- Provide product information
- Resolve customer issues
- Ensure high customer satisfaction
- Document interactions and feedback
- Collaborate with team members
- Provide recommendations for improvement
Must Have skills
Job Keywords
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