Customer Support
Infosys BPM
Posted
last week
Kolkata
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
Join Infosys BPM as a Customer Support representative. Candidates with 1 to 5 years of experience are encouraged to apply.
About Company
Infosys BPM is a leader in business process management, providing a range of services to help companies enhance their operational efficiency.
Core Requirements
- Bachelor's degree or equivalent experience.
- 1-5 years of experience in customer support.
- Strong communication skills.
- Ability to handle customer queries effectively.
- Problem-solving skills.
Responsibilities
- Assist customers with inquiries and issues.
- Provide solutions to customer problems.
- Document customer interactions accurately.
- Follow up to ensure customer satisfaction.
- Collaborate with team members on customer issues.
- Participate in ongoing training sessions.
- Maintain knowledge of products and services.
Must Have skills
Job Keywords
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