Customer Support
NCR Technosolutions
Posted
6 days ago
Greater Kolkata Area
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Customer Support Specialist at NCR Technosolutions is responsible for assisting customers with their inquiries. This role is crucial in maintaining customer satisfaction and addressing issues promptly.
About Company
NCR Technosolutions specializes in providing technology-driven solutions to enhance customer experiences.
Core Requirements
- Bachelor's degree in relevant field.
- Strong communication skills.
- Problem-solving abilities.
- Familiarity with customer support tools.
- Ability to work on-site.
Responsibilities
- Assist customers with inquiries and issues.
- Manage customer interactions efficiently.
- Provide solutions to customer complaints.
- Document support requests and resolutions.
- Follow up with customers to ensure satisfaction.
- Collaborate with team members to improve processes.
- Maintain knowledge of product offerings.
Must Have skills
Job Keywords
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