Customer Support Executive
LearningShala
Posted
last week
Noida, Uttar Pradesh, India
Onsite
INR 25K
Entry Level
Full Time
Sema Summary
LearningShala is looking for a Customer Support Executive to manage student support operations and sales responsibilities. The role involves handling student queries and the re-admission process.
About Company
LearningShala is a counseling platform focused on guiding students through their educational choices. It aims to simplify the higher education journey with personalized support and expert advice.
Core Requirements
- Strong communication skills in English and Hindi.
- Prior experience in customer support or education sales.
- Ability to handle sales discussions confidently.
- Basic knowledge of CRM tools and MS Excel.
- Immediate joiners preferred.
Responsibilities
- Handle inbound student queries through calls, WhatsApp, and emails.
- Provide accurate information regarding courses, fees, and policies.
- Assist with issue resolution and student onboarding.
- Generate references from existing students.
- Manage the re-admission process for students.
- Counsel students for course upgrades.
- Achieve assigned sales targets and ensure timely closures.
Must Have skills
Job Keywords
Similar Jobs
Customer Support Executive
Semesteria
Hyderabad, Telangana, India
Customer Support Executive
Policybazaar.com
Gurugram, Haryana, India
Customer Support Executive
Policybazaar.com
Gurugram, Haryana, India
Customer Support Executive
Wowlook
Dadri, Uttar Pradesh, India
Customer Support Executive
PlayAll Sports
New Delhi, Delhi, India
Customer Support Executive
24/7.ai
Bengaluru, Karnataka, India
Customer Support Executive
Praan
Mumbai, Maharashtra
Customer Support Executive
ACB Hiring Solutions Pvt Ltd
New Delhi, Delhi, India
Customer Support Executive
AL Fahad Global Enterprises
Bengaluru, Karnataka
Customer Support Executive
Fitspire
Delhi
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.