Customer Support Executive
ACB Hiring Solutions Pvt Ltd
Posted
last week
New Delhi, Delhi, India
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Customer Support Executive role involves assisting customers through chat and calls. The position requires a proactive approach to solving customer queries.
About Company
ACB Hiring Solutions Pvt Ltd specializes in recruitment solutions, providing tailored services to meet client needs.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team
- Proficiency in English
- Experience in customer service
Responsibilities
- Handle customer inquiries via chat and calls.
- Provide accurate information to customers.
- Resolve customer issues in a timely manner.
- Document customer interactions.
- Collaborate with team members to improve processes.
- Follow up with customers to ensure satisfaction.
- Meet performance targets set by the company.
Must Have skills
Job Keywords
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