Customer Support Executive
Mas Callnet India Private Limited
Posted
last week
Greater Ahmedabad Area
Onsite
INR 30K
Intern Level
Full Time
Sema Summary
As a Customer Support Executive, you will facilitate the GST/ITR verification process for customers. The role primarily focuses on support without any sales responsibilities.
About Company
Mas Callnet is an AI-powered contact center accelerator enhancing customer interactions for brands, offering services across various industries worldwide.
Core Requirements
- Good communication skills in English
- Comfortable with on-call customer interactions
- Ability to maintain call quality
- Attention to data confidentiality
- Freshers are welcome
Responsibilities
- Make outbound and receive inbound calls for verification.
- Guide customers through the verification process.
- Maintain the quality of calls.
- Ensure data confidentiality during calls.
- Coordinate with internal teams for escalations.
- Document customer interactions accurately.
- Follow up with clients as necessary.
Must Have skills
Job Keywords
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