Customer Support Executive
24/7.ai
Posted
3 months ago
Bengaluru, Karnataka, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
The role involves providing excellent customer support to clients. It is a full-time opportunity based in Bengaluru, India.
About Company
24/7.ai is a customer engagement platform that helps companies connect with their customers effectively.
Core Requirements
- Bachelor's degree or equivalent experience
- Strong communication skills
- Ability to work in a team environment
- Customer-oriented mindset
- Problem-solving capabilities
Responsibilities
- Assist customers with inquiries and issues.
- Provide support via multiple channels.
- Document customer interactions accurately.
- Collaborate with teams to resolve complex issues.
- Maintain a high level of customer satisfaction.
- Follow company procedures and policies.
- Work on improving customer service processes.
Must Have skills
Job Keywords
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