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24/7.ai

Customer Support Executive

24/7.ai

Posted

last week

Bengaluru, Karnataka, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves providing excellent customer support to clients. It is a full-time opportunity based in Bengaluru, India.

About Company

24/7.ai is a customer engagement platform that helps companies connect with their customers effectively.

Core Requirements

  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to work in a team environment
  • Customer-oriented mindset
  • Problem-solving capabilities

Responsibilities

  • Assist customers with inquiries and issues.
  • Provide support via multiple channels.
  • Document customer interactions accurately.
  • Collaborate with teams to resolve complex issues.
  • Maintain a high level of customer satisfaction.
  • Follow company procedures and policies.
  • Work on improving customer service processes.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAdaptability

Job Keywords

Customer SupportCustomer ServiceClient RelationsCommunicationSupport Executive

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