Customer Support Coordinator
QIMA
Posted
3 weeks ago
Cebu, Central Visayas
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
As a Customer Support Coordinator at QIMA, you will be responsible for delivering exceptional support to customers, managing inquiries and resolving issues efficiently. The role frequently requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment. Candidates with previous experience in customer service or support roles will be preferred. The position is full-time based in Cebu, Central Visayas, Philippines, with an estimated salary of PHP30,000 per month.
About Company
QIMA provides quality control and supplier compliance services to businesses across various industries, ensuring product quality and safety for consumers.
Core Requirements
- Bachelor's degree in a relevant field
- 1 year of experience in customer service
- Strong communication skills
- Ability to manage multiple tasks
- Proficiency in Microsoft Office
Responsibilities
- Handle customer inquiries via email and phone.
- Resolve customer issues in a timely manner.
- Coordinate with other departments for quick solutions.
- Maintain records of customer interactions.
- Provide feedback and insights to management.
- Assist in training new team members.
- Participate in team meetings and contribute ideas.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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