Customer Support
Al Fahad Global Enterprises
Posted
last week
Bengaluru, Karnataka, India
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The role involves providing support to customers and managing inquiries effectively. Ideal candidates will have 1-3 years of experience in a similar role.
About Company
Al Fahad Global Enterprises is dedicated to providing exceptional customer support and service.
Core Requirements
- 1-3 years of customer support experience
- Strong communication skills
- Ability to manage customer inquiries
- Basic technical knowledge
- Bachelor's degree preferred
Responsibilities
- Assist customers with inquiries and issues.
- Provide timely and effective solutions.
- Manage and track support tickets.
- Maintain customer records accurately.
- Collaborate with team members for support initiatives.
- Gather customer feedback for service improvement.
- Stay updated on product knowledge and policies.
Must Have skills
Job Keywords
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