Customer Support Associate
Google Operations Center
Posted
3 months ago
Taguig, National Capital Region, Philippines
Onsite
PHP 40K
Mid Level
Full Time
Sema Summary
The role involves supporting customers in billing inquiries through digital media. Associates will manage customer interactions efficiently.
About Company
Google Operations Center focuses on providing exceptional customer support and operational excellence.
Core Requirements
- Bachelor's degree or equivalent experience.
- Experience in customer support roles.
- Strong communication skills.
- Proficiency in digital media tools.
- Ability to handle billing inquiries.
Responsibilities
- Assist customers with billing issues.
- Manage customer communications.
- Provide timely responses to inquiries.
- Utilize digital media platforms for support.
- Collaborate with team members for efficient service.
- Ensure customer satisfaction with processes.
- Document customer interactions for future reference.
Must Have skills
Job Keywords
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